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(24 June 2008)
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At Phoenix Training & Development, we believe that good managers, enlightened strategic management, and excellent people management skills lie at the heart of the success of most high-flying organisations. We are committed to supporting managers at all stages of their careers, through truly practical & relevant Management Skills Training. Phoenix offer a full spectrum of development in Management Skills Training topics - our Management Skills Training is available through tailored group workshops, public open courses, and one-to-one coaching sessions. The result: better managers all round. Click through to management section of the site for details.
Phoenix provide Negotiation Skills Training courses in a variety of formats, including a 2-day open course, plus our usual tailored workshops for this most essential of business and life skills. Our practical approach to Negotiation Skills Training has been extremely well received, and even licensed in Korea by our Phoenix Global partners. The courses aim to build participants' confidence to pursue win:win results and use variables and concessions imaginatively according to recognised best practice. Courses are suitable for all types of negotiation.
Our Consultancy Skills Training workshops will help anyone who has been involved in a support or technical role to develop the necessary skills, styles and approach that will lead to successful consultancy. Consultancy Skills Training is suitable for anyone who has been involved in a support role, or for technical professionals new to consultancy.
As one of the UK's leading providers of all types of Sales Training Courses , Phoenix are involved with the sales success of a huge variety of organisations, including some of the world's biggest companies. However, no matter how large or small, our Sales Training Courses retain the same emphasis throughout: on small group training, high interactivity, and lots of practical sales techniques that can be used immediately.
Phoenix Training & Development's Management Training Consultants are here to help managers understand all aspects of the principles of effective management, and how to apply them in managing real people in real situations. The result is that participants on our management training programmes are able to create better understanding and interaction between themselves and team members and thereby heighten productivity and motivation. Our Management Training Consultants always combine theoretical and practical aspects to help the delegates put what they learn into practice.
Conflict at work can reduce productivity and co-operation, and damage the morale of the whole organisation. We offer a Conflict Management Training course through which you will learn how to handle conflict in order to create a healthier and more productive working environment. Conflict Management Training is suitable for anyone who wishes to understand and manage conflict & anger in the workplace.
We provide Telesales Training courses to introduce participants to the essential techniques and structures involved in telephone sales. Practical exercises are used to ensure that delegates can employ their newly-learnt skills immediately, and to develop their levels of confidence. The Telesales Training courses are suitable for new starters in sales and those with some experience but no formal training. Appointment making, objection handling and closing skills are also covered in these courses.
Phoenix offer Presentation Skills Training courses to suit every kind of presenter, whatever your current ability or experience, as well as all types of presentation be it formal or informal, delivered individually or in a group, to a single person or a packed auditorium. We are experts in sales briefing presentations, and presenting with PowerPoint. Effective preparation, dealing with presentation nerves, use of body language and voice control, organising material to maximise your message: all these areas are covered comprehensively by our dynamic and insightful tutors.
Our Management Leadership Training workshops provide a solid basis for ongoing leadership development, enabling managers to achieve more through their staff. Effective leadership of teams and staff is a skill-set that can be learned and practiced for the benefit of all within an organisation; Phoenix's Management Leadership training will help your managers achieve all their potential.
Phoenix's Stress Management Training is a day-long
workshop to help participants understand, manage and prevent stress.
Work-related stress is a major cause of occupational ill-health, and
it impacts on staff retention, absence, and performance. Our workshop “Cool,
Calm & Collected: Stress Management for the Frazzled Professional” will
help you recognise when you or colleagues are becoming stressed, understand
what provokes this condition and deal with the symptoms. This Stress
Management Training course also includes tips on stress prevention.
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