http://www.phoenix-training.co.uk/blog Phoenix Training Blog Thu, 02 Sep 2010 15:04:37 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 http://www.phoenix-training.co.uk/blog/index.php/2009/08/5-top-tips-for-great-communication-karen-glossop/ http://www.phoenix-training.co.uk/blog/index.php/2009/08/5-top-tips-for-great-communication-karen-glossop/#comments Mon, 17 Aug 2009 16:10:46 +0000 admin http://www.phoenix-training.co.uk/blog/?p=119

1. If you want to change other people’s minds, win rapport by showing them you understand their viewpoint first before gradually moving them round to yours.

2. Stories are a fantastic way to make complex information memorable, relevant and interesting.

3. If you want people to remember your words, make your sentences sticky by using clever contrasts and repetitions, like JFK’s message: “Ask not what your country can do for you, but what you can do for your country.”

4. Enthusiasm is contagious. If you care about your message, so will your audience.

5. If you get nervous before speaking in public, gently breathe out until your lungs are completely empty. This will relax you and focus your mind.

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