"Carat International has run a number of Presentation Skills and Team Management courses with Phoenix and the feedback from attendees has always been excellent. In particular the Presentations Skills course has shown a marked improvement in attendees' abilities and confidence in presenting. The customisation of the courses has meant that they have specifically met our needs and have progressed at a speed appropriate for the attendees. I am sure that Carat International will continue to use Phoenix Training in the future."

Jennifer Weeks,  Responsibility for Training

 

“I have been delighted with the way Phoenix consultants have been prepared to offer time before and after the courses themselves for consultancy work. The full course and delegate reports they promptly provide enable our line managers to assess accurately the progress of those who attend the courses, and this in turn has extended the impact of our relationship with Phoenix beyond simple training into the realms of true development work.”

Nick Richardson, Training Manager

 

"Thanks for our presentation training course this week.  All of us enjoyed it very much; we found it tremendously useful and learned a lot and most importantly we were able to put it into practice the very next day with a major existing client.

The content and structure were just right, whilst your delivery and presentation were excellent, as it has to be for this course.  The video role-play was extremely revealing and a real motivator to change."

Finlo Corrin, New Business Development

 

 

Phoenix were approached and invited to tender for a significant project supporting HSBC Retail Network in the UK. I was impressed with their refreshingly honest discussions right from the start - unlike many others Bill & Oliver told it straight, not what they thought we wanted to hear!

At the pilot stage of the project their trainers worked as partners to the internal team offering ideas and suggestions for improvement.

As the roll-out of the project continues to gather pace, Phoenix have been extremely flexible and adaptable with our evolving needs and requirements.

I have been particularly impressed with the fact that the involvement from Phoenix goes beyond "just providing a delivery resource" and that they have been genuinely interested in the impact the Learning has on our business.

Lynne Plater, Lead Learning & Development Consultant

 

“If you want training that is unique, effective and inspiring, customised exactly to your needs, then you should talk to Phoenix. I’ve experienced their training from a delegate’s perspective and have organised many courses with them. Feedback is always excellent and they’re a real pleasure to work with.”

Riki Riley, Training Manager

 

Both my colleague and I weren’t sure what to expect from the Essential Management open course, and everyone on the course had come from very different backgrounds.

The content of the course covered situations that we all have to deal with regularly, so was very relevant.

Personally, I found that I had an opportunity to be self-analytical, and look at ways of improving how I approach situations on a daily basis.

I would definitely recommend Phoenix to colleagues. Their staff contacted me before the course, to ensure they had as much information about my background and what I hoped to get from the course.

This was a very refreshing approach, and ensured that the course met the needs of all those who attended.

Frances Fraser, Administration

 

"The genuine interest in tailoring the course specifically to our needs was uniquely valuable. The quality and depth of the training on the day ensured that my team returned from Phoenix with some real and practical skills that they could utilise immediately. As managers in new roles, the training provided enabled the team to hit the ground running"

Tim Wood, Director, Client Services

 

"From initial contact and tender for project, through delivery of a series of workshop materials and their pilots, I have greatly appreciated the good-natured, direct, thorough and above all professional manner in which Phoenix have conducted themselves in our partnership.  They have provided objective feedback and evaluation of course material and displayed a constant willingness and commitment to go the extra mile in ensuring that the final workshop contents should be right for Swinton. 

It was a pleasure to work with them, and we shall continue to do so whenever the opportunity arises."

Donna Winrow, Head of HR

 

"Phoenix worked closely with us at all stages of our project.  They were highly flexible in meeting our needs and at all stages 'practised what they preach' about internal consulting and managing projects."  Paul Mason, HR Consultant