How do we get results?

By using a simple, but highly effective, process..

With over twenty-five years’ experience in L&D, we’ve really honed our understanding of what is required to design and deliver truly successful programmes.   And by truly successful, we don’t just mean 5 out of 5 on the happy sheet!

This expertise has enabled us to create the following process that ensures all our programmes not only provide the best possible learning experience, but most importantly get the results you are looking for:

01. Robust stakeholder consultancy – to agree programme objectives, explore any potential barriers to learning and establish the evaluation and measurement criteria.

02. Individual conversations with all participants – to confirm personal learning goals, increase engagement and explain the programme and what is expected of all those involved.

03. Managers’ briefings – to explain the vital role that they will play in any successful programmme.

04.  Efficiently designed workshops  (up to three hours for virtual delivery) – to ensure a sharp, practical focus with absolutely no padding.

 05.  Activities, tasks and in-programme communication – to build engagement, embed the learning and ensure interest remains strong even when the modules have been completed.

06. Access to a range of relevant, ‘multi-media’ resources – to provide support to the participants whenever they need it.

07. Step by step learning guides  to ensure participants can easily apply their newly learnt techniques.

08. Individual follow-up calls – to explore how the learning can assist with any personal challenges they may be faced with.

09.  Mid and post programme evaluation – to assess satisfaction and application and revise content if necessary.

10. Review sessions and/or individual coaching – to provide greater depth of understanding and to challenge the participants to share how the training has impacted them and their team.

Let's talk!

If you recognise these are the kind of things that make up great learning, then we’d love to work with you.  Clearly, every client is unique and we understand the need for flexibility but by sticking closely with this process, we’re confident you’ll get the type of programme your investment deserves.

Do please get in touch on 020 7234 0480 or info@phoenix-training.co.uk



    Our Partners

       Phoenix are proud to be working with some of the world’s leading L&D organisations, including:

Our People

Phoenix has a full-time design and delivery team, fantastically supported by our client relationship director and office manager. They are backed up by a selection of long standing associates who offer specific subject expertise and collaborate with us on some of our larger projects.

Learn More

Please get in touch – we’d love to hear from you!

See what we are saying

on our blog